Refund Policy for Mojigurukul

1. Cancellation and Refund Eligibility

• 14-Day Cancellation Period: Customers who subscribe to our courses, services, or products have the right to cancel their subscription within 14 days of the initial purchase. If you cancel your subscription within this 14-day period, you will be eligible for a refund of the subscription fee paid, minus any applicable processing fees.

2. How to Request a Cancellation and Refund

• Contact Us: Send an email to our customer support team at [email protected] with the subject line "Cancellation Request." Please include your full name, contact information, the course or service for which you are requesting a refund, and the date of purchase.
• Within the 14-Day Period: Ensure that your cancellation request is submitted within 14 days of your initial subscription date. Requests made after this period will not be eligible for a refund.

3. Refund Processing

• Refund Approval: Once we receive your cancellation request, we will review it to ensure it meets our refund eligibility criteria. If approved, we will process the refund to the original payment method used at the time of purchase.
• Processing Time: Refunds may take up to 7–10 business days to reflect in your account, depending on your payment provider and financial institution.

4. Exclusions and Limitations

• Digital Products and Downloads: Refunds are not available for digital products, downloads, or any content that has been accessed or downloaded by the customer.
• Partial Refunds: Partial refunds may be provided at our discretion if only a portion of a subscription period has been utilized. This will be evaluated on a case-by-case basis.
• Non-Refundable Fees: Certain fees, such as transaction processing fees, are non-refundable and will be deducted from your refund amount.

6. Changes to the Refund Policy

5. Contact Information